1. Information We Collect

We collect various types of information to provide and improve our services to you.

A. Personal Information You Provide to Us: When you interact with our Site, such as making a purchase, signing up for our newsletter, or contacting us, you may provide us with personal information, including but not limited to:

  • Contact Information: Name, email address, phone number, billing address.
  • Payment Information: While we do not directly store credit card details (these are processed by secure third-party payment gateways like Stripe or PayPal), we may collect information related to your transaction, such as the last four digits of your card, transaction ID, and billing details.
  • Account Information: If you create an account, we collect your username and password.
  • Communications: Any information you provide when you communicate with us via email, contact forms, or customer support.

B. Information We Collect Automatically (Usage Data): When you visit our Site, we automatically collect certain information about your device and how you interact with our Site. This information is primarily used to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.

  • Device Information: IP address, browser type, operating system, device type, screen resolution.
  • Usage Data: Pages viewed, time spent on pages, referral source, clicks, and other interactions with the Site.
  • Download Information: Records of your ebook downloads (file name, timestamp).

2. How We Collect Information

We collect information through various methods:

  • Directly from You: When you fill out forms, make purchases, or create an account.
  • Automated Technologies: Through cookies, web beacons, and similar tracking technologies as you navigate our Site.
  • Third-Party Services: From payment processors, analytics providers (e.g., Google Analytics), and marketing platforms.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Process Orders: To fulfill your purchases, process payments, and deliver your digital ebooks.
  • To Provide and Maintain Our Services: To operate, maintain, and improve the functionality of the DigiCreed website.
  • To Manage Your Account: If you create an account, to manage your user profile and provide access to your purchase history and downloads.
  • To Communicate with You: To send order confirmations, important updates, newsletters (if you opt-in), and respond to your inquiries.
  • For Marketing and Promotion: To inform you about new ebooks, special offers, or other products/services we believe may interest you (only if you have consented to receive marketing communications).
  • For Analytics and Improvement: To understand how users interact with our Site, identify trends, improve user experience, and optimize our content and offerings.
  • For Security and Fraud Prevention: To protect the integrity and security of our Site and to detect and prevent fraudulent transactions.
  • To Comply with Legal Obligations: To meet legal, regulatory, and compliance requirements.

4. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., payment processing, website hosting, email marketing, analytics). These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
  • Payment Processors: Your payment information is securely transmitted to and processed by our payment gateways (e.g., Stripe, PayPal). We do not store full credit card numbers on our servers.
  • Legal Compliance and Protection: We may disclose your information if required by law, subpoena, or other legal process, or if we believe it’s necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, and disclosure. This includes using SSL encryption for data transmission, regularly updating our systems, and restricting access to personal data to authorized personnel only. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
  • Objection/Restriction: You may have the right to object to or request restriction of the processing of your personal information.
  • Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format.
  • Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below. We will respond to your request in accordance with applicable laws.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Site and hold certain information.

  • Cookies: Small data files placed on your device. We use both session cookies (temporary, deleted when you close your browser) and persistent cookies (remain on your device for a set period or until deleted).
  • Purpose of Cookies: To remember your preferences, keep you logged in, analyze site traffic, and personalize content.
  • Managing Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

9. Third-Party Links

Our Site may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.

10. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after any modifications signifies your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, your personal information, or your rights, please contact us:

Email: contact@digicreed.com Website: Visit our Contact Page

By using DigiCreed.com, you signify your acceptance of this Privacy Policy.